Generate an ad hoc report

1. Go to Reports.
2. Select the type of report.
3. Filter the report by order created date, order completed date, or tracking IDs (via CSV upload).
4. Click Generate report.
5. Enter the email address(es) you would like to send the report to. You may send a report to up to 10 unique email addresses.
6. Click Send. 

Schedule a recurring report

1. Go to Reports.
2. Clicked Scheduled reports.
3. Select the type of report.
4. Filter the report by order created date or order completed date.
5. Select the frequency of the report (daily, weekly or monthly).
6. Enter the email address(es) you would like to send the report to. You may send a report to up to 10 unique email addresses.
7. Click Save. 

Types of reports available

• Cash on delivery (COD) reconciliation report: Summary of COD amount & COD fees. 
• Delivery status report: Summary of the delivery status, delivery details and COD amount (if any). 
• Delivery failure report: Summary of the delivery details and reason for failure for failed deliveries.