Ninja Rewards

A rewarding experience

The more you ship with us, the more points you earn. Unlock tier perks, value-added services, and other exclusive benefits as you climb to the top of our loyalty programme! We’re always looking for more ways to thank you for your support and give back, so keep your eyes peeled for even more rewards!
Ship

Your rewards points will be automatically added to your account as you ship with us.

Redeem

Cash in your points for exclusive rewards like packaging materials, bill rebates, and more!

Upgrade

Ship more and advance to the next tier to access even more benefits!

Tiers and Perks

Here’s a sneak peek of the available rewards and perks! We’re constantly striving to improve our programme, so be sure to keep an eye out for the newest benefits. You can also use your points to redeem bill rebates, vouchers, and even packaging materials!

Events and Masterclasses

As a valued Ninja Rewards member, unlock exclusive access to exciting events designed to help your business thrive. Join us for appreciation parties, masterclasses and networking events each year to celebrate your success and take your business to the next level. Keep an eye on your email for upcoming event invitations, or reach out to your dedicated account manager for details. Don’t miss out!
Shipper Appreciation Luncheon

In February 2023, Ninja Van proudly hosted its Shipper Appreciation Luncheon. This gathering served as a sincere reflection of our deep gratitude towards our valued partners, whose unwavering support has been instrumental in propelling our growth from a small startup to a leading industry player.

Ninja Connect: Masterclasses

Sharpen your e-commerce edge with this curated series of online and offline learning. Get access to the latest industry trends and technologies. Gain insights from experts like Google and Verz Design, as seen at our recent masterclass "Digital Marketing in the Digital Age." Foster valuable connections with fellow shippers and take your business to the next level!

Ninja Connect: Hello Series

Connect and grow with this exclusive networking event only for Ninja Rewards members! Our most recent session was co-hosted with Shopify and included valuable peer sharing from local businesses on how they grew and scaled with our tech. This was followed by open networking with happy hour drinks and of course, exclusive attendee-only trial rates for Shopify.

Frequently Asked Questions (FAQs)


Is there a membership or subscription fee?

No, there are no membership or subscription fees at all! Ninja Rewards is free for every Ninja Van shipper.

How do I know which accounts are already under the Ninja Rewards programme?

If you have indicated all your accounts during registration, the points earned from all these accounts will be automatically combined. 

For points or account enquiries, feel free to email us at sg-rewards@ninjavan.co

How do I know if I have successfully signed up for Ninja Rewards?

Upon a successful sign-up, you should receive an onboarding email with a link to the Ninja Rewards programme platform with your login details. 

If you have already filled in the form but have not received the onboarding email within two working days, kindly fill in the form again and contact us at sg-rewards@ninjavan.co 

How do I earn Ninja Rewards points?

You earn points with each completed regular delivery order with us! Points will be automatically added at the end of the day based on the number of deliveries completed that day. Please note that Ninja Pack deliveries are not eligible for Ninja Reward Points.

What rewards can I get?

We have Ninja Exclusive Perks, Partner Perks and redeemable rewards for every tier. Earn more Ninja Rewards points to unlock more benefits and entitlements!