End-to-end logistic solutions for ecommerce businesses
Parcel Pickups
After scheduling a pickup, a Ninja will collect your parcels from the selected address and send them to one of our warehouses for palletising, sorting and picking.
Middle Mile
Your parcels will depart by air freight, sea freight, or trucking, depending on the service lane to the destination country. Ninja Van will handle all export and import customs clearance for you.
Last Mile Delivery
After clearing customs, parcels are loaded and prepared for delivery to the recipient's doorstep. Our team of last mile experts will map out the most efficient route for your parcels.
Taxes for international delivery shipments
Import duties are subjected to destination country regulations and are also dependent on commodity type.
Our Cross-border Clients
What our shippers are saying
Notice
Official notice: Changes to Singapore Custom Regulations - GST on Imported Low Value Goods (LVG). We would like to inform you of the following changes by the Inland Revenue Authority of Singapore (IRAS), effective from 1st January 2023:
The New Overseas Vendor Registration (OVR) Regime
Under OVR regime, any supplier belonging outside Singapore are liable for registration, under either retrospective or prospective basis if:
They have an annual global turnover exceeding S$1 million; and
Makes B2C supplies of Low Value Goods (LVG) & remote services (both digital and non-digital) to customers in Singapore exceeding S$100,000 annually
Retrospective Basis:
Global turnover & value of B2C supplies of LVG to Singapore exceed S$1 million and S$100,000 for the calendar year (1 Jan - 31 Dec)
Prospective Basis:
Supplier reasonably expect the value of global turnover and B2C supplies of LVG to exceed S$1 million and S$100,000 for the next 12 months
These eligible suppliers are mandated to:
- Be GST registered in Singapore once eligible
- Charge GST to SG customers at point of sale for LVG (<S$400), imported via air or post, at the prevailing GST rate
Notice FAQs
What do you need to do if you're an OVR seller shipping to Singapore?
Please ensure you provide the following information to your logistic provider upon order creation to ensure smooth customs clearance:
- GST Registration Number issued by IRAS upon effective date of registration
- Value of each item in the parcel
- Indication of whether GST has been paid for each item (Y/N)
How does this affect me as a consumer?
From 1st January 2023, if you are a consumer in Singapore, you will be charged GST by sellers on goods valued at S$400 or below (“Low Value Goods”), which are imported into Singapore via air or post and purchased from GST-registered suppliers.
The sales tax is charged on the value of LVG including the following;
- Transportation and insurance costs
This OVR Regime will not affect purchases from:
- LVG from Non-OVR registered sellers; or
- Imported via sea or land (regardless of value); or
- Imported via air or post (valued above $400).
For further information, please refer to the official IRAS website or contact your Ninja Van Account Manager.
Other Services
Freight forwarding
At Ninja Van, Freight Forwarding services include air, sea, truck and rail freight. Consult with us to find out which freight method and cargo type best suits your business.
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Fulfilment & warehousing
Picking, packing and sorting are the most tedious and time-consuming processes of any ecommerce business. With our automated technology, we can help you reduce manpower costs and other overheads while allowing you to concentrate on growing your business.
Learn more