Parcel cancellations:

Parcel cancellations may occur for various reasons. 

1. Our driver may have made several unsuccessful for return pickup attempts

2. Parcel declared missing/damaged

3. Inaccurate address provided

4. Parcel found to contain dangerous goods

5. Overweight parcel

6. Delivery zone out of coverage 

7. API cancellation

8. Non inbounded order

If you have further queries regarding parcel cancellations, please contact Shipper Support team through any of the alternative channels provided below.