Track and trace your parcel
Or just sit back and let us notify you!
Get live updates and track your delivery in real-time on your favorite message applications.
Frequently Asked Questions (FAQs)
Have questions about your delivery or rescheduling? Contact our friendly customer service staff by chatting with us via NinjaChat or filling out the contact form.
Tracking ID is invalid
Kindly check with your shipper/sender if the tracking number you received is correct.
Tracking ID is missing
If you are unable to locate the tracking ID, refer to any documentation you may have or reach out to the shipper/sender.
Contact support_my@ninjavan.co if you are still unable to locate your tracking ID.
