Pickup and delivery of parcels:

Monday to Sunday - 9AM to 7PM (not including public holidays) 

Ninja Van Customer Service Operating Hours:

Voice Touchpoint

Monday to Saturday - 8AM to 8PM excluding public holidays)

+60 111 722 5600

Chat Touchpoint 

Monday to Saturday - 9AM to 7PM (excluding public holidays)

Sunday - 9AM to 6PM (excluding public holidays)

Email Touchpoint

Monday to Saturday - 8AM to 10PM (excluding public holidays)

Sunday - 9AM to 6PM (excluding public holidays)