Shipping guide

Sending parcels for the first time? Here’s all you need to know about shipping with Ninja Van!
01
Discover our services

Choose the service type that is most suitable for you and find out its rates.

Services & rates

02
Pack your items

Keep your parcels safe during transit using our best practices.

Packaging guidelines

03
Create order online

Submit the mailing details through our easy-to-use Dashboard.

Step-by-step guides

04
Attach shipping label

Each parcel has a unique tracking ID - make sure to print the shipping label and attach it to your parcel!

05
Ship out your parcel

Wait for our driver to pick it up, or drop it off at your nearest Ninja Point.

Requirements

06
Make payment

You’ll be billed once a month based on the shipments completed.

Billing process

Have a question?

Just straight into the top questions from our shippers.