Packaging Guidelines
Learn how to pack your items safely and securely to prepare them for delivery
Is my parcel well-protected?
A good way to gauge if your parcel is sufficiently protected for the entire transit journey is to apply the following rule:
Disclaimer:
- Ninja Van’s liability for any loss of or damage to delivery items shall be limited to the value of the delivery item (as declared on Dashboard) or RM200 per parcel, whichever is lower. To increase coverage under our High Parcel Liability Cover, please contact us.
- Unless a claim for loss or damage of parcel is made within 7 days from the completion of Delivery Services and according to Ninja's prevailing standard procedure, Shipper irrevocably and perpetually waives all claims for lost or damaged parcels.
Which Category of Shipper Are You?
Individual
Need to send occasional or low-volume parcels? Ninja Van makes it easy and affordable. Our reliable last-mile delivery ensures your items get there on time, every time. Our eco-friendly practices mean you can ship with confidence.
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Business
Looking for a logistics partner who goes the extra mile? Ninja Van understands your unique business needs, so we offer the most reliable large-volume last-mile delivery just for you. Leave the logistics headaches to experts of the field!
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Corporate
Scaling up your business? Ninja Van can help! We offer everything you need to take your small business to the next level. Warehousing, inventory management, getting your products across town or international shipping - we've got it all.
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