Can I self collect my parcel at your warehouse.

You cannot self-collect your parcel(s) at the Ninja Van warehouse. This is to help us keep things safe for you and the rest of Ninja Van’s customers.


But don’t worry, we have Ninja Points and Hubs for collection. You can still grab your package at one of our convenient pick-up locations.

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Ninja Van Customer Service: ☎️ +60 111 722 5600

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