What should I do if my parcel status is 'Delivery on hold'?
Your delivery is currently on hold. To understand the reason for the hold and get an estimated delivery time frame, please contact our friendly Customer Service Ninjas here. They'll be happy to investigate further and advise you accordingly.
Related questions
What should I do if I receive an incomplete/wrong item?
What should I do if my parcel is damaged?
I did not receive my parcel, but the order status shows 'Delivery Successful'. What should I do?
I would like to provide feedback regarding the Ninja Van delivery driver. What should I do?