Can I connect to a live agent through NinjaChat and what are your operating hours?
Yes, you can. Click on ‘Enquiries’ > ‘Chat with Live Agent'. Our live chat operating hours are from 9am - 7pm Monday to Saturday , 9am - 6pm Sunday excluding public holidays. Sign up here!
You will not be able to switch to a call agent while interacting with the bot or live agent. Please call us anytime from 8am to 8pm from Monday to Saturday, excluding public holidays, if you wish to speak to our Customer Service Representative.
Was this helpful?
