We strive to deliver your parcel(s) within the timeframe we promised. However, sometimes things can get a little tricky:

Overseas adventures take longer: Long distance travel can slow down even the fastest Ninjas.

Peak season rush: During mega sales, our Ninjas might be extra busy, causing slight delays.

Unexpected roadblocks: Force majeure events (like crazy weather) or customs complications can temporarily hold us back.

If your order is delayed for an extensive period of time, contact our Customer Service Ninjas here. They'll be happy to investigate and get things moving!