How do I track my parcel from Ninja Van?
Tracking your parcel is easy! Here's what you need to do:
- Find your Tracking ID. This unique number is usually included in your order confirmation email or notification from the seller.
- Head to the right tracking page Domestic Deliveries or International Deliveries
- Enter your Tracking ID and click "Track/Track Parcel".
If the ID is valid, you'll see the current status of your delivery, including the estimated arrival time.
Don't see any updates yet for your international shipments? No worries! International shipments sometimes take a little longer to show up in our system. If your tracking number isn't working after a few days, don't hesitate to reach out to your seller or marketplace. They might have some additional tracking info or can help you troubleshoot any issues.
Bonus tip: We have a handy guide explaining different tracking statuses. This can help you understand what each status means!
